About Our Agency

Don Carpenter had successfully worked for a major insurance company for over 23 years, but wanted to offer his clients the services and products of more than one company.  He was excited that his sons wanted to join him in the insurance business and he merged with another small agency from 1986 to 1989.   Don and his two sons moved to a new location and started the Carpenter Insurance Agency on November 1st, 1989.  They moved into their present office at 1685 Marquette Avenue in 1998. 

They believe  the best insurance policy is a good agent...an agent in whom you can place your trust and confidence.  There is much more to buying (or selling) an insurance policy than price alone.  Although we are thankful for the modern conveniences of the Internet, cell phones, and email, we still believe the best service is "face to face", personal service.  Many people want a 15 minute quote over the phone or Internet with companies that spend hundreds of millions in advertising.  We prefer to sit down, face to face with you, review your needs and find a "first-rate" company that will offer you the protection you need at an affordable price.


Carpenter Insurance Agency

1685 Marquette Avenue

Muskegon, MI 49442

Main office: 231-480-0582
Toll free: 800-783-0865
Fax: 231-773-1696

Office Hours:

Mon: 9:00 AM - 5:00 PM
Tues: 9:00 AM - 5:00 PM
Wed: 9:00 AM - 5:00 PM
Thurs: 9:00 AM - 5:00 PM
Fri: 9:00 AM - 5:00 PM
Sat: Closed
Sun: Closed

Our Providers


Accommodating, professional, helpful, and quick. Very comfortable experience and I was impressed by their capabilities. Highly recommended.
Brad M.
I feel lucky to have found an agent willing to provide this level of service. No need to look anywhere else!
Michelle D.
Over the years we’ve never once had to worry about our coverage. My husband and I are long-time customers and proud to be.
Carol S.
Surprisingly flexible and in-touch with my needs as a small business owner. Can’t ask for more.
Spencer F.
They have strong ties with the community, and it shows. It’s nice to do business with people that really show they care about you and your family.
Susan T.